The job of a Bylaw Enforcement Officer is both challenging and rewarding. It takes hard work, dedication and commitment to stay on top of the many demands of the position, but it is the valuable role Bylaw Enforcement Officers play in keeping their communities peaceful, orderly and safe that makes it all worthwhile.
In a nut-shell, Bylaw Enforcement Officers make sure citizens follow the rules and regulations of their Community. Rules are important, without them our communities become unsightly, unhealthy, less-organized and more dangerous. Whether you're enforcing an Unsightly Property Bylaw, a Smoking Bylaw, a Curfew Bylaw, an Idling Bylaw or an Anti-Litter Bylaw, the work you do helps keep your citizens safe and the Community running like a well-oiled machine.
As a Bylaw Officer, you also have the chance to make a real difference. You are a leader, someone for the people of your community to look up to and to learn from. You’re not only an enforcer, you’re also a teacher. In addition to enforcing municipal bylaws, Bylaw Officers are responsible for conducting Public Education and promoting Public Awareness. Sometimes you may find yourself taking on unexpected duties like giving information or directions to tourists. Essentially, people see you as a representative of the community.
If you take your role seriously and treat everyone you come across with respect, you will be setting a positive example for those around you. People will learn to see the value you add to the community and instead of being scared or resentful of you because of your position of authority, they will be happy to cooperate and help you to work at making the community a better place to live.
This course will not only help you to better understand what is expected of you as a Bylaw Officer, it will also provide you with the basic information you will need to be successful at facing the challenges of the position.
Because of the wide ranging job description, you are bound to encounter situations and problems in the field that this course does not cover. Whenever possible, we will tell you how and where to look for the solutions and answers you need, but it is ultimately up to you to continue to improve on your skills through ongoing research, training and experience long after the course is complete.